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Aquant AI | October 2025

Aquant AI Mobile app

💡 Requires SF package update V123.

We’re excited to introduce the all-new Aquant AI Mobile App, rebuilt from the ground up for speed, simplicity, and performance. This first release brings the power of our Agentic Platform directly to your pocket, helping service professionals stay productive anywhere, anytime.

Highlights:

🚀 Faster performance

📱 Clean, intuitive mobile interface

🤖 Built to support upcoming AI-powered agents and workflows

More agents and features are on the way, built to solve complex service challenges right from the field.

 

 

💡Download the Aquant AI Mobile App today and experience the next generation of Agentic AI for service professionals.

 

Observation Notes in the Troubleshooting Agent

We’ve added support for Observation Notes in Aquant AI. This allows you to attach custom text to an observation or follow-up question in the Troubleshooting Agent, giving users additional context and guidance while working through a flow.

 

 

Asset Timeline – Daily Refresh

The Asset Timeline in Aquant AI can now be refreshed daily, connected directly to your CRM. This ensures you always see the most up-to-date history when starting a chat with an Asset ID.

Data is automatically updated with the latest work orders, corrective actions, and observations, giving you fresher insights and a more complete picture of each asset.

 

 

💡Daily refresh requires setup - please contact your Customer Success Manager for assistance.

 

Parts Agent – Technician-Friendly Terms & Display Names

We’ve enhanced the Parts Agent to make it easier for technicians to find and recognize parts.

  • You can now enrich the parts catalog with technician- or customer-friendly terms, ensuring that search results match the way your team actually refers to parts.

  • A new Display Name field has been added, allowing you to show an alternative name alongside the official part ID and description. This makes part details clearer and easier to understand.

 

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💡Technician-Friendly Terms & Display Names require setup - please contact your Customer Success Manager for assistance.

 

Upcoming Changes to the User Experience

Custom Properties for Document Mapping

(Coming in November)

💡 As part of the November release, we’ll be adding support for custom properties in document mapping. This update will be rolled out to all users and will slightly change the search experience, allowing you to filter and retrieve documents using custom properties in addition to model.

 

Copyright Notice

Copyright© 2025 Aquant, Inc.  All rights reserved.  This document must not be reproduced, in whole or in substantial part, except under an agreement with, or with the prior written consent of, Aquant, Inc.

This document, and the information contained therein, are also issued in confidence, for use and disclosure solely in relation to the purpose or purposes for which it was supplied.  No information as to the content or subject matter of this document or any part thereof arising directly or indirectly therefrom shall be used or disclosed, orally or in writing, or communicated in any manner whatsoever, including but not limited to tendering or manufacturing purposes, to any third party or any employee thereof except under an agreement with, or with the prior written consent of, Aquant, Inc.