Part Identifier
No SF package install required.
The Part Identifier helps you quickly find the right part by analyzing your question and showing relevant part info and actions; like part ID, description, and image, based on the parts catalog.
Details
- The part identifier also helps ensure technicians show up with the right part.
- Increase efficiency by showing related parts often replaced together.
- No setup required for customers who have parts in the parts catalog.
- The more specific your question, the more accurate the results.
Screenshot
Available information/actions per identified part
* Depending on available data.
- Part image | Zoom capabilities
- Part ID
- Part name
- Part description
- Copy part ID and description
- Custom link | e.g. link to purchase the part
- Sources where this part is mentioned
- Insights from Service Insights
💡 To better utilize the parts identifier, contact your CSM to upload images and links.
ℹ️ The Parts Identifier is on by default but can be turned off in the settings.
Hybrid Document Pipeline | MSR and Vision
No SF package install required.
Previously, you could only choose between two ingestion pipelines:- MSR: Best for text-heavy documents like tables and multi-page PDFs
- Vision: Optimized for extracting information from visual layouts
Now, the new Hybrid Pipeline automatically applies the best of both. This means better extraction, fewer missed details, and more accurate answers from your documentation.
Contact support to re-ingest your documents using the new hybrid method.
Copyright Notice
Copyright© 2025 Aquant, Inc. All rights reserved. This document must not be reproduced, in whole or in substantial part, except under an agreement with, or with the prior written consent of, Aquant, Inc.
This document, and the information contained therein, are also issued in confidence, for use and disclosure solely in relation to the purpose or purposes for which it was supplied. No information as to the content or subject matter of this document or any part thereof arising directly or indirectly therefrom shall be used or disclosed, orally or in writing, or communicated in any manner whatsoever, including but not limited to tendering or manufacturing purposes, to any third party or any employee thereof except under an agreement with, or with the prior written consent of, Aquant, Inc.